Unable to store language settings with plug-in Quite Imposing Plus and Acrobat DC.

[Zhiren]

I wanted to install the plug-in, Quite Imposing Plus, but something wrong happened when I put the .api file to the plug-ins folder and start Acrobat.

The first time I opened Acrobat with Quite Imposing Plus pluged, Quite Imposing Plus told me to select a language. Whichever I choosed, it ended with the warning that 'Unable to store language settings', then Quite Imposing Plus disappered from the top tool bar. As a result, I couldn't use this plug-in.

I have already tried to uninstall and reinstall Acrobat DC, but this didn't work. I have changed  the version of Quite Imposing Plus many times, it didn't work yet.

Maybe I need your help and I will appreciate it very much.

[Dave Creamer of IDEAS]

What did the Quite company say when you asked them about their plug in?

[Zhiren]

I have no contact with Quite Imposing, because their plugin on my another computer work well.

[Zhiren]

Sorry to bother, the latest problem is that Acrobat couldn't recognize the installed plugin. Acrobat will NOT show plugin at the top, the first time I launch Acrobat. 

[JR Boulay]

This is a Quite Imposing issue.

You should ask Quite.

[Zhiren]

Maybe I should try, I really don't know.

It confused me a lot that the same plugin worked well in my another computer. 

[Dave Creamer of IDEAS]

>>>Maybe I should try, I really don't know.

Yes--you should.

>>>It confused me a lot that the same plugin worked well in my another computer. 

Unless they have the exact same specs, that is not always a good measure. You haven't even mentioned what your OS is or your system specs. 

Have you upgraded to Quite Imposing Plus version 5.3a?

[Zhiren]

Sorry to bother, the latest problem is that Acrobat couldn't recognize the installed plugin. Acrobat will NOT show plugin at the top, the first time I launch Acrobat.