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2

Unable to Write in Fillable Field

Community Beginner ,
Apr 18, 2024 Apr 18, 2024

Hello,

 

I have a PDF with fillable fields saved and had no problems up until this week.  When I try to change or enter text, the below icons pop up.  The grayed out one is "Fill in form fields" while the other is "Request e-Signatures".  I'm trying to remember if I did anything out of the ordinary in the past week, but can't recall anything.  The form itself does not contain any e-signature fields.

 

The only way to bypass this is to either keep the "All tools", "Convert", or "E-Sign" menus open on the side, but this is very bothersome every single time I open Adobe.  Any advice?

Hiroshi2246972467xp_0-1713475660058.pngexpand image

 

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2 ACCEPTED SOLUTIONS
New Here ,
Apr 19, 2024 Apr 19, 2024

As a workaround, I have found that clicking on the first fillable field and then using the Tab key to move to the other fields does allow me to fill in the fields.  Clicking does not bring up the cursor that allows the field to be filled in, but tabbing in to the field does allow for typing in.  It's not a solution, but at least it's allowed me to keep filling in forms until a solution is found.

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Explorer ,
Apr 22, 2024 Apr 22, 2024

To Fix: Menu/Disable New Acrobat.  To Enable New Acrobat: View/Enable New Acrobat.

 

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

Please for the love of god fix this... it's seriously messing with my work.

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

I was suffering from the same problem but am no longer. I do not know if this fixed it but here is what I did step by step.

  • Opened the form I needed to complete
  • Filled all fields using the E-Sign feature
  • Ctrl+shift+S to "save as" to rename completed document for organization.

After saving this document I no longer had any issue filling out fields in any prepared forms. If I am blocked out of editing forms in the next few hours I will respond to this message with an update. 

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

Darn! No luck. Issue returned. 

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

I just marked Kirk B's (rightfully now called Captain Kirk :P) answer as a solution for now.  It's mentioned above!

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

ahahahahahaha THANK YOU CAPTAIN @kirk5 

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Adobe Employee ,
May 02, 2024 May 02, 2024

Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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