Unable to Write in Fillable Field

[hikeda126]

Hello,

I have a PDF with fillable fields saved and had no problems up until this week.  When I try to change or enter text, the below icons pop up.  The grayed out one is "Fill in form fields" while the other is "Request e-Signatures".  I'm trying to remember if I did anything out of the ordinary in the past week, but can't recall anything.  The form itself does not contain any e-signature fields.

The only way to bypass this is to either keep the "All tools", "Convert", or "E-Sign" menus open on the side, but this is very bothersome every single time I open Adobe.  Any advice?

[Sheila368545575u8h · Accepted solution]

As a workaround, I have found that clicking on the first fillable field and then using the Tab key to move to the other fields does allow me to fill in the fields.  Clicking does not bring up the cursor that allows the field to be filled in, but tabbing in to the field does allow for typing in.  It's not a solution, but at least it's allowed me to keep filling in forms until a solution is found.

[Amal.]

Hi @hikeda126 

Hope you are doing well and thanks for reaching out.

This issue has already been reported to our engineering team for review.

We will share the update as soon as we get any information.

Thanks for your understanding

~Amal

[Lori364487382c34]

i am having the same problem, so glad someone has posted here otherwise i wouild have spent even more time trying to figure out which setting changed and caused the problem.. not to mention the hours of work i already lost. 

[Sheila368545575u8h · Accepted solution]

As a workaround, I have found that clicking on the first fillable field and then using the Tab key to move to the other fields does allow me to fill in the fields.  Clicking does not bring up the cursor that allows the field to be filled in, but tabbing in to the field does allow for typing in.  It's not a solution, but at least it's allowed me to keep filling in forms until a solution is found.

[hikeda126]

Great suggestion!  I guess my only thing is what happens to that first field? >_<

[Jonathan34333649ctk4]

I just tried and was able to Shift-Tab back to the first field to fill it in.

[hikeda126]

Perfect!  Thank you for this!

[ryanw7266485]

Thanks for the workaround. I can't wait to tell everyone at our company to do this on all our forms!

[Kirk B]

To Fix: Menu/Disable New Acrobat.  To Enable New Acrobat: View/Enable New Acrobat.

[Doug22989547ymvs]

This does not fix the problem for me, unfortunately.

The work-around does, however, work.  Thanks for posting anyway.

[Doug22989547ymvs]

Thank you SO MUCH for posting this workaround.  It was driving me MAD!!

And sadly, the "FIX" marked above does not correct the problem for me.  I don't understand why ADOBE loves to break their products so frequently.  Stop forcing new "features" on me, and just let me do my work!!

[kennlucas]

This is a MAJOR FAIL! Why is this not being fixed immediately!?!?!?

[Lori364487382c34]

i agree, its shameful. the work around is a PIA too, its not practical for me to tab to each form field and tripling the time i need to fill in a form which all my work depends on, i so dissapointed in adobe. AND i think @hikeda126 should help us all get credited to our accounts i dont believe i should be paying for this while i am unable to use it 

[Kirk B]

I backed mine up to a previous version. Everything works as it did before.
I'll bring it back to the current version when they get it fixed.

[Tim36900334dqwe]

We have the same Problem and no help from Adobe. Its not good

[Quality369011314kgk]

I am having this issue as well -- logged in to say, what the heck Adobe? Help!!!! 😊 lol

[Quality369011314kgk]

FYI -- in my program, the only workaround that suffices is to open "E-Sign" !!! 

love, someone who has used Adobe since I was 13... when I switched over from QUARK! lol

[Kirk B · Accepted solution]

To Fix: Menu/Disable New Acrobat.  To Enable New Acrobat: View/Enable New Acrobat.

[Quality369011314kgk]

Toggling this worked for me -- thank you Captain Kirk!

[Lori364487382c34]

thank you .. this works 

[hikeda126]

AMAZING!  Thank you so much for this!

[TexasTauros]

Unfortunately I tried this and it did not work for me.

[TexasTauros]

I take that back, I tried it again and it did work. Thank you!

[Kirk B]

Fantastic!  

[Polarkev]

Only thing worked for me for 1st field was mouse click just outside form field of #1 and start tabbing.

regards, Kevin