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April 18, 2024
Answered

Unable to Write in Fillable Field

  • April 18, 2024
  • 11 replies
  • 11698 views

Hello,

 

I have a PDF with fillable fields saved and had no problems up until this week.  When I try to change or enter text, the below icons pop up.  The grayed out one is "Fill in form fields" while the other is "Request e-Signatures".  I'm trying to remember if I did anything out of the ordinary in the past week, but can't recall anything.  The form itself does not contain any e-signature fields.

 

The only way to bypass this is to either keep the "All tools", "Convert", or "E-Sign" menus open on the side, but this is very bothersome every single time I open Adobe.  Any advice?

 

Correct answer Kirk B

To Fix: Menu/Disable New Acrobat.  To Enable New Acrobat: View/Enable New Acrobat.

 

11 replies

Amal.
Community Manager
Community Manager
April 18, 2024

Hi @hikeda126 

 

Hope you are doing well and thanks for reaching out.

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your understanding

 

~Amal