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6

Unnecessary to Open PDFs Twice

New Here ,
Aug 31, 2023 Aug 31, 2023

Hello,

I use Adobe practically every day for my job and the new system/interface is frustrating. Last week I had the ability to go back to the older version, but found that the option was gone this morning. Every time I open a PDF, I get the window I screenshotted and attached; however, I still have to click Open Document to access the file needed. 

This is extremely frustrating and could save time if I could just open the document for viewing right away; I tried changing options in my preferences, but couldn't find anything that was working. I use Adobe for payroll and payment processing along with my colleagues; we're often working under strict deadlines so having to waste time opening a file twice just to view it does not work for us. 

I appreciate any insight or help that can be provided; I'm almost tempted to use a different program at this point just to save time. 

 

[Attachment removed by moderator because of personal data]

TOPICS
General troubleshooting , How to , PDF , PDF forms
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Community Expert ,
Aug 31, 2023 Aug 31, 2023

The option to switch back to the old UI is under [File] > [Disable new Acrobat]. 

I'm wondering how you're opening PDF files that you wouldn't see the document itself but the home screen. Can you explain your process?

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New Here ,
Aug 31, 2023 Aug 31, 2023

I'm getting this window whether I right-click and select open with Adobe or double click the PDF to open it. I've never had this issue before, so not sure what exactly changed if anything.

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Community Expert ,
Aug 31, 2023 Aug 31, 2023
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Well, that's how I'm doing it too. The document should be viewed directly. Have you tried to change the settings in the [General] tab of the [Preferences]? You can find them in the [Menu], 

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