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watch folders disappear

New Here ,
Apr 27, 2021 Apr 27, 2021

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I have set up watch folders and every week or so they disappear and I have to set them up again.  The folders are in the destination, its the list of watch folders in distiller that disappears. Does anyone know what I can do to prevent this?

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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Isn't it the OS cleaning them up?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Apr 27, 2021 Apr 27, 2021

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I don't know.  If it is, is there was setting to change to stop it?

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New Here ,
Nov 22, 2022 Nov 22, 2022

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Were you ever able to find a resolution to this? I updated to Adobe creative cloud with multiple licenses on different servers and they all lost their Watch folder settings on the same day. Looks like an update wiped them out. 

 

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New Here ,
Nov 22, 2022 Nov 22, 2022

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Unfortunately I have not. My IT department created something on startup to replace the folders so when it happens I just reboot. Quicker than entering all the watch folders manually.



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