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I have created a PDF that has a fillable text field and a series of checkboxes. When I test the PDF, wherever I try to click (both in places that have fields and no) this large blue panel appears over a big chunk of the document with tools above it. What is this and how do I stop this from occuring? Users need to be able to just click in the Course Name text field or click a checkbox without this popping up in the way.
Thank you in advance for any assistance!
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Update: I figured this out (thanks in part to Bernd's reply). I switched to Editing mode and for some reason (I can only assume a quirk in exporting from inDesign) There were several large blank image fields on the page. Once I deleted them, no more blue panels appeared.
Thank you for you responses,
J
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Hi JOgdenCC
We are sorry for the trouble. As described, the large blue box appears when you click on the checkbox or anywhere else in the PDF form.
Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If its a file specific issue please share the file with us for testing. Upload the file to the document cloud (https://documentcloud.adobe.com/link/home/) generate the link and share the link with us.
What is the workflow/steps you did to create the PDF form?
Please try to repair the installation (For Windows Only). Open the Adobe Acrobat DC > Go to Help > Repair Installation and see if that makes any difference.
What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Adobe Acrobat DC
Make sure you have the latest version 20.009.20067 installed. Go to Help > Check for Updates.
Let us know how it goes
Regards
Amal
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Hello Amal,
Here is the file : https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:f8a79975-a041-44bf-8009-a8aac91b72a...
The file was created in InDesign (15.0.3) and exported as a "Smallest File Size" PDF. Then opened in Acrobat DC (20.009.20067) and the form fields were added and saved.
I tried the repair and it did not work.
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All form fields are hidden, not visible.
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What happens when you test the form with Acrobat Reader?
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Same issue in Reader.
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This is because you are not using the right tool.
To test/fill a PDF form you must use the Hand tool.
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Update: I figured this out (thanks in part to Bernd's reply). I switched to Editing mode and for some reason (I can only assume a quirk in exporting from inDesign) There were several large blank image fields on the page. Once I deleted them, no more blue panels appeared.
Thank you for you responses,
J
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Could you explain how to switch to "editing mode"? I am having this blue box issue as well. Frustrating! thank you so much.