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When viewing pdf in adobe text is scambled and incorrect

New Here ,
Jan 26, 2023 Jan 26, 2023

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When viewing this pdf in adobe reader it will display a certain part completely wrong.  What was a date is now showing a random string of numbers.  I will include an example(I dont have an account so I will just type out what I am seeing).  I believe this is a font issue but I tried the use local fonts option but no luck.  

 

Date in pdf (in browser): 05/26/2023

Date in pdf (in adobe): .4.15.1/12

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New Here ,
Jan 26, 2023 Jan 26, 2023

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trev281274706xnj_0-1674777908558.png

Here is an picture (sorry the second image is so stretched out)

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New Here ,
Jan 26, 2023 Jan 26, 2023

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trev281274706xnj_0-1674778008070.png

 

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Community Expert ,
Jan 26, 2023 Jan 26, 2023

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Is this a PDF that was produced from scanning a document ?

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New Here ,
Jan 31, 2023 Jan 31, 2023

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No sorry it just looks that way because I accidently stretched the image out on the second part

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New Here ,
Feb 03, 2023 Feb 03, 2023

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Any takers? 

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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Hi,

 

If you are able to share a copy if a similar file with no sensitive data on it I can take a look at it and analyze it.

 

You may also use the Accesibility tool and run an accessibility check report.

 

The wizard will produce a full report indicating some of the issues that may be related to the document structure of that PDF.

 

Also, it would be helpful if you go to Document Properties and see the section "PDF Producer".

 

It tells a little more of the program and its version that produced that PDF when it was first created.

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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@trev281274706xnj 

 

Can you go to File > Properties > Fonts and tell us if any of the typefaces are Type 1 (which are no longer supported)?

 

Also, you said you are view this in Reader but posted to Acrobat. Please confirm your application.

 

What are you viewing the PDF with in the Before image?

 

Jane

 

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New Here ,
Feb 10, 2023 Feb 10, 2023

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My bad I did mean to type acrobat.  I will look into this, thanks! 

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