Where are my Acrobat DC Pro Fill and Sign Templates

[Eddie5CB9]

When using the Fill and Sign function in Acrobat DC Pro there is an option to "Save to Template".  How do I access the template when I need to use it again?

Once I've sent the document I see a message stating that it was saved to my document library.  The message has a link that I can click that takes me to the what I presume is the document library and I see the template there.

After closing Acrobat DC Pro I cannot find a way to get back to the document library the next time I open the program.  I've attached a screenshot of the document libary.

[Dick Bishop]

I followed the thread and found the question ultimately answered by dunedinmusicsociety, only to realize the saved templates don't even help. That's about par for the course. 

[johns81163768]

I stopped using Adobe Sign for my business. Far too stressful. I was sat with clients and produced a document to be sent with them there. Saved it as a template to send the same one to the other client. Couldn't find the template anywhere. Ended up having to email it to a neighbouring office and print out the old fashioned way. I would normally prep in advance but this wasn't a planned visit.

[Michelle Lynn Hughes]

I'm having the same problem--can't believe that two years later Adobe hasn't fixed this! I did find a workaround to be able to access previously saved templates from Acrobat DC desktop: 

- In Tools menu open 'Request E-Signatures', then click "Select a File" and open any random pdf you have saved

- In the dialog box that opens, click 'More Options' at the bottom

- In the window that opens, click 'Add Files' under files--your template library will be visible there. Attach the correct template, and then when you are taken back to the previous window, click the 'x' next to the random document to remove it

- Add your recipient(s), then click next and your template will be ready to send

A totally stupid, annoying workaround, but there you have it.

[Amal.]

Hi there

Have you check the help page shared earlier?

Regards

Amal

[Michelle Lynn Hughes]

Yes, and as far as I can tell that help page applies only to the web interface and not the Acrobat DC desktop app. I don't see any way to manage templates from the desktop app, but please correct me if I'm wrong!

[Amal.]

Hi there

Adobe Sign is a cloud based service, We do not have the option to manage the templates via the Acrobat decktop application. For more information please check the help page listed below:

https://helpx.adobe.com/sign/using/create-document-template.html

Regrads

Amal

[Michael Harries]

Unreal that this is still an issue. AFAICT the only way to even see a saved template is via cloud interface. Acrobat Pro - at least on the mac - doesn't acknowledge existance of saved templates. Shocking, but not entirely surprising for an omnibus produce like this. Docusign looking better and better.