Why can't I RENAME my own PDF file??

[C24428928ox7a]

I cannot RENAME my pdf files now in Windows  WHY?  And NO, I am NOT trying to change the extension. And NO, I am not trying to edit the document. It's a PDF file.  I just want to edit the NAME that I gave it. Never had this problem before! 

[try67]

You need to provide more information. How are you trying to rename the file? What happens when you do? What version of Acrobat are you using? What Windows version? etc.

[jane-e]

@C24428928ox7a 

Please give all of your steps and well as your OS.

• On macOS you can rename a file in Finder while it is open, but in Windows OS you need to close it first before using Windows File Explorer.
• Is it in a folder where you have persmissions?
• If you get an error message, what is it?

Jane