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Why does acrobat create a prn file instead of printing my document?

New Here ,
Jan 06, 2019 Jan 06, 2019

Why does the acrobat reader create a prn file instead of printing my document?

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Print and prepress
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2 ACCEPTED SOLUTIONS
Jan 06, 2019 Jan 06, 2019

The only reason why a .prn file would be produced would be if you have selected the option to print to file.

Go through all the options available from the print dialog and you will likely find a dialog in which there is a print to file option that unintentionally got enabled (with a check mark). Uncheck the option and this problem should go away.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Community Expert ,
Apr 28, 2024 Apr 28, 2024
quote

I right-clicked on my file and "open as" and opened in Foxit instead of Adobe, and it worked perfectly with Foxit.


By jane37041665f3mn

This is a Windows configuration feature. Acrobat can only do what you told Acrobat to do. Check the Microsoft fora. You can (in addition to Dov's answer) also create a file port and print to that port.

ABAMBO | Hard- and Software Engineer | Photographer

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Jan 06, 2019 Jan 06, 2019

The only reason why a .prn file would be produced would be if you have selected the option to print to file.

Go through all the options available from the print dialog and you will likely find a dialog in which there is a print to file option that unintentionally got enabled (with a check mark). Uncheck the option and this problem should go away.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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New Here ,
Apr 13, 2020 Apr 13, 2020

Just want to thank you for this answer! So simple, yet has eluded me for months! Gracias!

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New Here ,
Feb 21, 2022 Feb 21, 2022

Brilliant!  Many thanks.  How this got checked suddenly yesterday

I can't understand, but I rather suspect it was the result of an automatic Windows 10 Quality update.  In any case you saved my day these many months after your posting!

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New Here ,
Jan 31, 2023 Jan 31, 2023

Thank you, I have looked for the "print to file" setting in my printer with no luck, besides in my case it does not create a "prn" file, it simply gives me "save" as the only choice, even after saving the file, and then keeps asking if I want to replace it, etc. already tried all choices I coult think of.  Please help

 

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New Here ,
Dec 16, 2024 Dec 16, 2024

Thank you Dov Issacs! That was my problem.

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New Here ,
Aug 27, 2020 Aug 27, 2020

I don't have print to file selected and it still tries to save as prn it worked fine until 2 days ago I've even unistalled and reinstalled Adobe same thing happens now I can't print anything

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LEGEND ,
Aug 28, 2020 Aug 28, 2020

Please show a screen shot of your Print dialog, and the Advanced box from the Print dialog. Perhaps there is another clue there.

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New Here ,
Apr 10, 2024 Apr 10, 2024

This just happened to me too! My designer sent me documents in a .pdf file, and when I went to print in Adobe, it said I had to REsave in a .prn file, but the borders are diffent sizes, even though it looks good on the computer. No matter which way I save it. Any Advice would be helpful. 

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New Here ,
Apr 10, 2024 Apr 10, 2024

jacquelinebarnesnac_0-1712780924787.jpegexpand image

And My borders still print out different sizes, I'm so lost

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Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

Hi there,

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

Also go to Print > Properties > and set Adobe PDF page size to 'Letter' > click OK and check.

 

You may also go through the help page https://adobe.ly/3vQuM7C and see if that works.

 

~Amal

Regards
Amal
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New Here ,
Oct 12, 2020 Oct 12, 2020

I was having this exact same issue. I found the setting at Ctrl+P>Advanced. Here there was a checkbox marked "print to file"... thank you all so much!!!

1to1design_0-1602542591479.pngexpand image

 

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New Here ,
Nov 23, 2022 Nov 23, 2022

I do not have the "print to file" checked and it's still printing a prn file.  If I try to print the prn file to adobe, it opens a onenote file.

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LEGEND ,
Nov 23, 2022 Nov 23, 2022

Karen, please show your Print dialog and Advanced Print Settings dialog. Perhaps there is a clue there for us.

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New Here ,
Nov 23, 2022 Nov 23, 2022

Screenshot 2022-11-23 161606.pngexpand image

 

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New Here ,
Mar 18, 2024 Mar 18, 2024

So what was the solution? My print to file isn't ticked yet it's still saving a prn.

 

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New Here ,
Apr 28, 2024 Apr 28, 2024

I right-clicked on my file and "open as" and opened in Foxit instead of Adobe, and it worked perfectly with Foxit.

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Community Expert ,
Apr 28, 2024 Apr 28, 2024
quote

I right-clicked on my file and "open as" and opened in Foxit instead of Adobe, and it worked perfectly with Foxit.


By jane37041665f3mn

This is a Windows configuration feature. Acrobat can only do what you told Acrobat to do. Check the Microsoft fora. You can (in addition to Dov's answer) also create a file port and print to that port.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Aug 19, 2024 Aug 19, 2024

The print to file check box was under the Advanced button from the print dialog.

 

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New Here ,
Aug 03, 2023 Aug 03, 2023

Thank you very much!

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New Here ,
Aug 17, 2022 Aug 17, 2022

Super quick and effective. Took a minute to figure out the dialogue box under Advanced. However , unchecking that fixed the issue. 

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Community Expert ,
Aug 19, 2024 Aug 19, 2024

Dov was correct, as he always was. I was sorry to see him retire from Adobe.

 

"A PRN file simply contains printing instructions. You can think of a PRN as a file that translates the appearance of other types of files or pages into a language that a specific printer can understand. The PRN file language corresponds to the printer model rather than to any specific application."

https://www.adobe.com/acrobat/hub/how-to-convert-prn-to-pdf.html

 

Before the days of Acrobat, we would send a PostScript file to the printer. Then eventually Acrobat was released and this became our workflow:

  • File > Print > Print to File to create a .prn file
  • Rename the .prn extension to .ps
  • Launch Distiller
  • In Distiller, first choose the .joboptions and then open the .ps file to create the .pdf

 

This is old technology and is no longer used. Some dialog boxes have even removed the option to Print to File, which is probably a good idea.

 

Jane

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New Here ,
Oct 11, 2024 Oct 11, 2024

hi, unfortunately nothing of the above mentioned helped in my case. i found by chance the option connections in the printer settings. and for some reason FILE was Ticked. so i moved it to HP040 and it works fine since.

best regards thanks for alle the input

janee_0-1728670260569.pngexpand image

 

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New Here ,
Apr 07, 2025 Apr 07, 2025
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In my case, I found it in Print dialog - Advanced - Prin to File_1.pngexpand image

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