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Why does Distiller open every time I print a document in Sonoma

Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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I installed OS Sonoma on my Imac earlier this week, and, aside from the annoying CapsLock Indicator that I had to disable, everything seems to be working fine, except that whenever I print a pdf, and I print a lot of pdfs in my job, Distiller opens up first.  The documents print, but I've never seen this happen before.  Is this just the new normal, or is there a setting I can change to prevent it?

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Modern Acrobat , PDF , Print and prepress

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New Here ,
Sep 04, 2024 Sep 04, 2024

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Same issue. Distiller pops up and then it hangs and doesnt print at all actually. 

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New Here ,
Sep 05, 2024 Sep 05, 2024

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I'm having the same issue. But it doesnt even print. It just tries to distill the PDF into a PDF and fails. sigh. Would love a solution to this. I'm currently dropping all my PDFs into another program like InDesign or Word and then hitting print which works, but is very annoying. Based on that I'd say this is an Acrobat problem. 

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Community Beginner ,
Sep 11, 2024 Sep 11, 2024

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Looks like it's finally fixed.
I've been opening and printing pdf files without any distiller popup and delays in the last few days.

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Community Beginner ,
Sep 17, 2024 Sep 17, 2024

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I was having the same problem with Distiller launching everytime I needed to print. I got it to work by going into the Print Dialog, Advanced, then I selected Print as Image. And you can select the dpi.

For my HP Laserjet, this seems to be the only way Adobe will print for InDesign or any of the softwares. It enabled printing in Acrobat without the launch of Distiller and the wait or crash.

 

Acrobat-prefs.jpg

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New Here ,
Sep 18, 2024 Sep 18, 2024

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Thank you for this workaround, EliseBushArt.

Adobe: I'm still having the same issue as the original poster since recently upgrading to Sonoma.

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Unfortunately, I'm having the same issue with the latest version of Acrobat (2024.004.20219) and macOS Sequoia.
When I print a PDF, Distiller pops up, closes after a second, and then the printer starts printing.

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New Here ,
Nov 10, 2024 Nov 10, 2024

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I'm running Acobat DC on an Intel 3.6 GHz 8-Core Intel Core i9 Mac (2019). I just installed Senoma 14.7.1 and Acrobat DC now prints to Distiller instead to the printer driver. Distiller then prints to the driver which results in a successful print. However, was taking a long time. I've read through these questions and answers and upgraded Acrobat DC through the HELP menu successfully. It is now version 24.004.20243.

After restarting it still prints to Distiller, although faster now. I read we can reset the preferences by...

  • Select “Go” in the menu bar, then choose “Go to Folder” and enter “~/library/preferences”.
  • Locate “com.adobe.acrobat.pro.plist” and move it to a different location for backup purposes.

That file doesn't exist in the results of the Go Folder list. Nor does spotlight find it.

While I can still print, I read that bug fix patches and updated versions had fixed this issue yet ... here I am.

 

 

 

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New Here ,
Nov 15, 2024 Nov 15, 2024

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I am having the same problem -- Distiller NEVER used to open.  Now it opens about 90% of the time and Acrobat hangs.  Have to force quit.  Distiller doesn't do anything -- it just opens.  SOMETIMES the pdf will print -- it doesn't seem to matter which printer or which file (or if I do or do not have Print As Image selected).  I cannot replicate the problem at will -- it is somewhat random, but almost always Acrobat fails to print.  I am using Sonoma 14.5 and Adobe Pro 2020.

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Community Beginner ,
Nov 23, 2024 Nov 23, 2024

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Ever since Sonoma when I try to print from Acrobat Pro, Distiler opens, the rainbow ball starts spinning and more often than not i receive the 'cannot print' message (see attached image). The only work around I have found is to select 'Acrobat Default' in the advanced print options, however this obverrides my colour space selection in my print setups, which always worked previously. The other option is to open the PDF is Preview app, where it prints without a problem...all of this is a pain in the a** though.

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Explorer ,
Dec 07, 2024 Dec 07, 2024

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Make sure you select "Acrobat Default" in Advanced (Print Setup) in the Print dialogue box. This prints the file without it being processed in Distiller.

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New Here ,
Dec 08, 2024 Dec 08, 2024

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LATEST
I selected ACROBAT DEFAULT in the ADVANCED print dialogue and I’m still watching the Distiller bounce up and down for 2 minutes before printing to a colour laser printer.
What I have discovered is selecting PRINT AS IMAGE in the ADVANCED print dialogue bypasses distiller. I’ve no idea how that affects other print preferences but it prints my cmyk documents okay.

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