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8

Why does my Adobe Acrobat take up so much space

New Here ,
Jan 27, 2016 Jan 27, 2016

I was doing some system cleanup and noticed acrobat is over 6 gigs! That seems crazy to me. Anyone else experiencing this?

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Install update and subscribe to Acrobat
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New Here ,
Sep 24, 2021 Sep 24, 2021

Yes, I started by deleting downloaded program files, temporary internet files, emptying the recycle bin and performing all such routine maintenance. All that freed less than 200 MB. That's when I uninstalled Adobe Acrobat Pro and recovered 86 GB. Subsequently, I installed Adobe Reader DC, and it used only a couple GB.

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Community Expert ,
Sep 24, 2021 Sep 24, 2021

Interesting. Thank you for sharing that observation. I'll keep an eye on that.

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Community Beginner ,
Dec 11, 2022 Dec 11, 2022

I have 94 GB showing as installed on my Win 10 PC! It seems to keep growing each day. I ahve emtied all relevant trash such as temp files etc but it makes no difference.

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Community Expert ,
Dec 11, 2022 Dec 11, 2022

Where does you see 94 GB usage?

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Community Beginner ,
Dec 11, 2022 Dec 11, 2022

When I go to Cotrol Panel and check programs (install/Uninstall) it shows up as 94 GB and seems to be growing a bit each day. I would like to use the program; however, it is eating up a great deal of disk space - now 25% of a 500GB hard drive.

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Community Beginner ,
Dec 11, 2022 Dec 11, 2022

Is there a way to re-install Acrobat DC and ensure it does so with a much smaller footprint?

 

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New Here ,
Dec 01, 2023 Dec 01, 2023

The same story, remove Acrobat => 15GB free, install it back, after 1 month => no space. no other SW is install in that time.
Is there any solution to solve it without reinstallation?

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New Here ,
Dec 20, 2023 Dec 20, 2023

I met same question so many times, so that my hardware is full. I am confusing. My computor is macbook air m2.

 

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New Here ,
Dec 11, 2021 Dec 11, 2021

I can't believe my Acrobat has reserved this much space (56GB!)Annotation 2021-12-11 211807.png

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New Here ,
Aug 03, 2022 Aug 03, 2022

Check multiple folders, my Adobe Reader folder was ~3.8GB, I had another 8 gigs worth of garbage in various other folders related to Adobe Reader.

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Guest
Feb 04, 2023 Feb 04, 2023

I just looked and Apps & Features says 60GB?!?!?!?!?!

 

Seriously.  There is no logical reason for this.  

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New Here ,
Feb 05, 2023 Feb 05, 2023

Only inquisitive about the Microsoft Windows clients that have detailed the specific issue in this string, Is this occurrence accross various variants of MS Windows or just Windows 7 or fresher?

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Community Beginner ,
May 08, 2023 May 08, 2023

Correct answer: Do not use Acrobat Reader. Get rid of it. Reader is just an utility. What is that gigabytes for god sake?

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New Here ,
Oct 28, 2023 Oct 28, 2023

Well I think I am a record holder, mine apparently weighs 286 GB!!!!! I just uninstalled it....

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New Here ,
Oct 28, 2023 Oct 28, 2023

Zrzut ekranu 2023-10-28 163005.png

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New Here ,
Nov 09, 2023 Nov 09, 2023

Mine is 279!!!! 

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New Here ,
Jan 31, 2024 Jan 31, 2024

Just checked mine, it is a freaking 180GB!!!!!!!!!!!!!!!!!!!!! How?????????????

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New Here ,
Dec 24, 2024 Dec 24, 2024

 i know right i am facing this problem to bro it's taking up 9 GB in my computer 

 

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Adobe Employee ,
Jan 17, 2025 Jan 17, 2025

Hi @phani_4621

Sorry for the delayed response and troubled experience. 
If you are still experiencing this issue, could you please share a screenshot of the application size on the machine? Also, please share the Acrobat version and OS name and version. 

Please share the details. We will look into this further and try to find a solution to the problem. 


~Tariq

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New Here ,
Feb 11, 2025 Feb 11, 2025

How come this issue that has been going on for YEARS is still UNRESOLVED?

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New Here ,
Mar 17, 2025 Mar 17, 2025

It is appalling that Adobe have not realised what is causing the issue.

Everytime it installs an update, it leaves a installation file which builds up over time.

C:\ProgramData\Adobe\ARM

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Advocate ,
Mar 17, 2025 Mar 17, 2025

If an update is installed successfully, Updater should cleanup no longer needed update file. If there was an issue installing update, Updater will leave it on the system so it does not have to download it again. To find out what is your case, can you please provide a bit more information?

Which product do you have installed? Screen shot of the C:\ProgramData\Adobe\ARM subfolder structure that will show which update files are still there. Most importantly, can you please enable Updater verbose logging and provide AdobeARM.log file from User Temp folder approximately 3 days after verbose logging is enabled?

To enable verbose logging, please add iLogLevel DWORD registry value and set it to 1 in the registry below-

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Adobe\Adobe ARM\1.0\ARM

Do not post the log here. Send it to me in the private message or upload somewhere (Dropbox?) and provide a link.

Thank you in advance.

 

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Adobe Employee ,
Mar 17, 2025 Mar 17, 2025

Hi there,

Hope you're doing well, and thanks for reaching out.

To assist you better, could you please share the name of the Adobe app you're using? If it's Adobe Acrobat, let us know the exact version of Acrobat Pro and the operating system (OS) you're working on.


Additionally, it would be helpful if you could provide a screenshot of the installation size from your system settings. This information will help us investigate the issue further and provide the best possible solution.

 

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New Here ,
Mar 18, 2025 Mar 18, 2025

Windows 10 22H2, Adobe Acrobat DC 2019, it is in the hundreds of GBs like other users have reported. 

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New Here ,
Mar 18, 2025 Mar 18, 2025

Can you please tell us how to turn off Auto Update?

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