Why does sensibility completely evade Adobe application programmers?

[jimbo-texas]

The OBVIOUS problems with Acrobat and other products continue. For a company that claims to promote collaboration, listening to customers is not part of that process. I cite the following:

1. Getting anything even remotely resembling customer support is NOT POSSIBLE. I imagine there is a convoluted 35-step process somewhere on the website but I have yet to find it. I can't even find a place to report BUGS let alone get support.

2. Scanning is STILL BROKEN lo these many years. I am forced to scan with tools provided by hardware vendors because nothing from Adobe works without crashing upon every attempt AND on ALL computers.

3. There is NO method available to export and import STAMPS. Alternatively, there is NO method to synchronize stamps with other computers for the same user. Seems like either or both would be a sensible addition but vapors of logic have not penetrated the Adobe Product line for so long now.

4. TOOLBARS. People STILL NEED the freaking things. Taking away OUR ability to create as many TOOLBARS as WE need has only made our jobs MORE DIFFICULT, not LESS!

That's but a few. I am upset that Adobe pretends to listen but NEVER DOES.

[Document Geek · Accepted solution]

I'm not an Adobe programmer, but perhaps I can help with item #3: Importing stamps: I wrote an article on that a few years ago. Please refer to the following links.

1. Acrobat for Windows and Mac: Top (1390 ideas) – Share your feedback on Acrobat DC

3. The Undocumented Back Door to Organizing Your Stamps

4: How to Customize Toolbars in Acrobat DC (Video)