Why is the "Share" button missing from my version of Acrobat Pro DC on Mac?

[KCashman]

I'm trying to share a PDF with comments via the Cloud. The Adobe instructions say, "Click the Share button in the upper-right corner when a PDF document is open in Acrobat. Alternatively, choose Tools > Share, and then browse and select the PDF." And they show a picture of the interface with a blue "Share" button in the top right. My interface does not have this button, and "Share" is not an option in the Tools section. See screenshots. I'm on a Mac running El Capitan (10.11.6) and my Acrobat Pro DC app is up-to-date. Advice?

[pallavikothari · Accepted solution]

Hi,

Apologies for the inconvenience.

Could you kindly provide us the following details so we could triage the issue at our end?

• The current version of Acrobat. You can find it in Help->About Adobe Acrobat DC...

For some reason, it does not look like your Acrobat has been upgraded. Could you kindly check after clicking on Help->Check for Updates...

The current version should be 19.008.20071.

Let us know if this helps.