Windows - Application Error

[reinhart_2883]

This only started recently in March 2025, but every time I open a .pdf using Adobe Acrobat I get a repetitive Windows - Application Error message. It says:The instruction at 0x00000000756C8E6D (previously) 0x0000000005DA88E6D (currently) referenced memory at 0x00000000000018. The memory could not be read.

I can't find anything current within either the MS or Adobe communities or online about this specific error message.

Please help!

[Angie255369402lnd]

Yep. Same here. I have reinstalled twice with no change. I'm a Windows 11 user. Everything is up to date. 

[S. S]

Hi @Angie255369402lnd,

This is a work in progress, and from what I see in the internal discussions, it should be live very soon. 

I will keep the thread updated once I have the news for the release.

Regards,
Souvik.

[easygoing_world2561]

Hi there. Has there been any solution to this problem? I'm encountering the same issues and can't seem to see a solution in the thread. I have tried to troubleshoot Adobe and submit the diagnostics but I am not sure what to do after that. Any help is appreciated. 

[AnandSri]

Hello @easygoing_world2561

I hope you are doing well, and thank you for reaching out.

The product team has identified the root cause and is actively working on a fix, which will be available soon with an update. We'll notify here once the fix is available.

Thanks for your time and cooperation.

Regards,

Anand Sri.