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Windows boarder switch to legacy border in Win11 and Win10

New Here ,
Feb 07, 2023 Feb 07, 2023

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Hi everyone, I'm wondering if anyone has encountered this problem.

 

When I opened Acrobat it looked fine as the below shows1.png

 

However, after a bit of time, whether in the foreground or background, it turns into the Windows legacy border as below.

Zhiyao28299742vmxa_0-1675787705169.png

 

I'm running an x64 Adobe Acrobat pro on two separate machines, running Win10 Pro and Win11 Pro.

Both machines have Windows and Acrobat upgraded to the newest version.

 

 

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General troubleshooting

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Explorer ,
Feb 07, 2023 Feb 07, 2023

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I am also experiencing the same issue with my both desktop pc and Laptop.

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New Here ,
Feb 07, 2023 Feb 07, 2023

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It seems to come with one of the latest upgrades, but not quite sure if there is a fix to it.

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Community Beginner ,
Jun 25, 2023 Jun 25, 2023

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I'm using version 23.003.20215, and this bug is still there.

 

It is a significant annoyance because everytime the border changes, the window size slightly changes as well.

 

I wish Adobe will address this issue soon.

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Community Beginner ,
Aug 10, 2023 Aug 10, 2023

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I have since updated to the version 23.003.20269.

 

The issue still persists.

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New Here ,
Dec 06, 2023 Dec 06, 2023

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I've noticed this for at least a year. I wonder how it even happens. The border change is often followed by a program crash for me.

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