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Windows desktop files not displaying

New Here ,
Oct 19, 2017 Oct 19, 2017

Windows desktop files and folders do not display properly in Acrobat. Sometimes some of them show up, but most of the time most do not. Anyone else experience this issue and if so know of a solution?

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General troubleshooting
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1 ACCEPTED SOLUTION
Adobe Employee ,
Dec 13, 2017 Dec 13, 2017
LATEST

Hi MorganWW,

Sorry for the delay in response.

I hope you already have found an answer to your question. If you open Acrobat and try to open a file in Acrobat, on the lower right corner there is a drop drown allows you to filter between PDF files or all files. Please try toggling between the options and let us know if that helps.

Also, launch Acrobat>Edit>Preferences check the highlighted preferences are un-checked from preferences.

-Tariq Dar

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Adobe Employee ,
Dec 13, 2017 Dec 13, 2017
LATEST

Hi MorganWW,

Sorry for the delay in response.

I hope you already have found an answer to your question. If you open Acrobat and try to open a file in Acrobat, on the lower right corner there is a drop drown allows you to filter between PDF files or all files. Please try toggling between the options and let us know if that helps.

Also, launch Acrobat>Edit>Preferences check the highlighted preferences are un-checked from preferences.

-Tariq Dar

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines