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12

Would Like to Use Different From Email Address on Docs Sent for Signature

Community Beginner ,
Jan 01, 2022 Jan 01, 2022

When I send a document to a client for a signature, in the body of the email it shows the "From" email address as the address that I used to create my Adobe account.  I don't want my clients seeing that address.  I want them to see an address that I use for my business.  Surely something that basic and obvious is possible, but I've looked everywhere in my account and Adobe Send options and I can't find it.  Can someone tell me how to change the email address that my client sees?

TOPICS
How to , Security digital signatures and esignatures
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New Here ,
Aug 27, 2024 Aug 27, 2024

Same issue here. Hopefully Adobe is going to do something about it soon...

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New Here ,
Sep 26, 2024 Sep 26, 2024

Yes, once again Adobe disappoints with inflexibility and lack of awareness or concern for how people want and need to use their products.

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New Here ,
Oct 16, 2024 Oct 16, 2024

This is absolutely INSANE!!!!  Such poor thinking I'd assume this was MicroSoft.

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

Hi @default66rxoa93hulb,

 

Hope you are doing well. Thanks for writing in!

 

We have different methods to go about achieving this workflow. 

More info here: Change your email or name in Acrobat Sign

 

Let me know if this helps.

 

-Souvik

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Community Beginner ,
Apr 24, 2025 Apr 24, 2025
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This is BASIC functionality that should all ready be built in!   I don't want clients to see my personal email used to create my Adobe account.  Required to have an account for Every Business / consultancy contract?

The ONLY reason for Adobe to implement this to begin with or refuse to correct it is:  Corporate GREED attempting to force more paid accounts or they are Functionally STUPID.  I'm going with GREED.  Actively looking for another product that is actually User Friendly. 

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