Acrobat 9.0.0 - Blacked-out areas on one computer

Forum|Forum|9 years ago
March 20, 2016
2 replies
640 views

Acrobat 9.0.0 works fine on my laptop, but on my desktop tower it often displays areas of solid black instead of the actual content of those areas. Both are Win 7. Tower has an NVIDIA GeForce Experience video card.

Any ideas?

This topic has been closed for replies.

Bernd Alheit

Community Expert

Install the updates.

_arojini

Participating Frequently

Hi seri_art,

Could you please tell me whether this happens only with acrobat or other applications also?

Also try opening other pdf files to check whether the problem is with one pdf or all ?

Please send a screenshot of the issue you facing.

Regards

Sarojini

S

seri_artAuthor

Participating Frequently

It happens only in Acrobat.

_arojini

Participating Frequently

Hi seri_art

You can try repairing by navigating to Help>Repair the installation.

Also check for updates and try updating Acrobat if any updates are available.

Let us know if the issue still persists.

Regards

Sarojini

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded