Skip to main content
Participant
January 28, 2016
Question

acrobat 9 pro license lost after registry cleaning

  • January 28, 2016
  • 1 reply
  • 470 views

Running CCleaner to clean registry, other CS6 apps run OK. But Acrobat Pro 9 opens, then pops up a message box:"You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help (148.3)"

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
January 28, 2016

what happens after you uninstall and then reinstall?

Participant
January 28, 2016

Hello,

Using Windows to remove program, and CD to reinstall it is a success.

It is now working and licensed.

Thank you for your assistance.

Jim Woodward

kglad
Community Expert
Community Expert
January 28, 2016

you're welcome.