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1

Acrobat DC and Nvidia Optimus

Explorer ,
Mar 27, 2016 Mar 27, 2016

Does Acrobat do Graphics Acceleration?

I have a dell precision 7710 laptop.  It has a Quadro M5000M. 

In NVidia Control Panel I have adobe Acrobat DC to use the Quadro card, but on the task bar, the Quadro Activity icon does not show acrobat using the Quadro.

If I run Adobe Photoshop, Photoshop shows it is using the Quadro, but Acrobat does not use the Quadro instead the integrated GPU.

Nvidia Says this is an issue with Acrobat.  Is there a setting in Acrobat to use the dedicated GPU?

I have some large drawing pdf files that take some time to render on the screen.

thanks,

Mike

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Acrobat SDK and JavaScript
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Adobe Employee ,
Mar 27, 2016 Mar 27, 2016

Hi rinconmike,

Would like to inform you that Acrobat Pro is only for Editing , it does not play any role in Graphics Acceleration .

Regards,

Yatharth

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Adobe Employee ,
Apr 05, 2016 Apr 05, 2016

Hi Michael,

There are couple of setting in Edit> Preferences that you might want to check

Regards,
Rave

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Explorer ,
Apr 05, 2016 Apr 05, 2016

I do not have the option "Check 2D graphics accelerator"

I am running the latest Acrobat DC with Creative Cloud.

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Adobe Employee ,
Apr 05, 2016 Apr 05, 2016

These options appear based on the graphics card you have.

Regards,
Rave

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Explorer ,
Apr 05, 2016 Apr 05, 2016

System is a Dell 7710 that has an Nvidia M500M.  It uses switchable graphics (Optimus).  It is supposed to use the correct card based on the setting in the Nvidia Control Panel.  For example, with Adobe Photoshop, it is set to use the Nvidia card and it does when launched.  Acrobat is set to use the Nvidia as well, but it does not.  Nvidia says it is an issue with Acrobat.

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Adobe Employee ,
Apr 05, 2016 Apr 05, 2016

There are no such settings in Acrobat to control the graphics acceleration apart from what is specified above.

Regards,
Rave

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Explorer ,
Apr 05, 2016 Apr 05, 2016

is there anyway to force the check box to appear.  I am think that Acrobat does not see the Nvidia card and that is why the option is not appearing.

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Community Beginner ,
May 12, 2016 May 12, 2016

I like the generic answers... "Acrobat DC is for editing". That's a good one. Maybe editing also involves reading heavy documents and scrolling through heavy pages which might, just supposing here, need a bit of help from the GPU.

I've posted more or less the same remarks in a different post.

I guess the underlying architecture of acrobat dc is just too archaic, but it would be nice if at least they allowed us to let it run on discrete gpus instead of the crappy intel iGpus.

Correct me if I'm wrong, but my understanding is that Acrobat DC provides 2D acceleration (yay! It's the 1990s all over again) but has absolutely no accelerated 3D rendering of pages (unlike, say, Windows reader).

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New Here ,
Oct 04, 2016 Oct 04, 2016

Adobe STAFF Rave's response is completely wrong and not appropriate. 

Adobe Acrobat DC REMOVES THE CHECKBOX AUTOMATICALLY, DOES NOT ANNOUNCE THE REMOVAL, AND DOES NOT GIVE USER ANY OPTION TO MAKE IT CHECK FOR A GPU.  This is all Adobe's software problem.

Acrobat DC even changes the settings in the Nvidia Control Panel to Integrated Graphics, all by itself!  This is completely unacceptable and invasive. 

This questions is not answered, and the answers given by STAFF were wrong.  I have ticket with Adobe for this.  Will post if they ever resolve it.  Don't hold your breath.

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New Here ,
Nov 18, 2016 Nov 18, 2016
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My Nvidia settings (GTX950M) are all 3D but in manage 3D settings I can choose to have the Nvidia preferred globally and/or specifically to any program. Might be something comparable for your driver.

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