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ddelgado2000
Participant
July 15, 2016
Question

Acrobat DC and Outlook 2016 on windows 7 - 64 bits

  • July 15, 2016
  • 1 reply
  • 1310 views

I am using Acrobat DC and Outlook 2016 but it is not working,

I have windows 7 64 bits

Word and excel works fine.

This topic has been closed for replies.

1 reply

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
July 16, 2016

Hi ddelgado2000 ,

Please elaborate the issue and let us know what issues you facing with Acrobat DC and outlook 2016?

Also let us know the exact version of Acrobat DC you have .

Regards

Sarojini

D
ddelgado2000Author
Participant
July 28, 2016

Acrobat Pro DC 2015 Release (Perpetual) Version 2015.006.30033

Acrobat PDFMaker Office COM Addin  (PDFMOutlookAddin.dll)

I can see it in Outlook Add-ins but can not start it.

There is no problem with Word, Excel or PowerPoint, only with Outlook.

It is on Inactive Application Add-ins

balam
Adobe Employee
balam
Adobe Employee
July 29, 2016

Hi David,

Could you please update Acrobat to the latest version,launch Acrobat and wait for sometime to check if it prompts you to enable the disabled add-in? Let us know if that doesn't work, we will have to reset the add-ins "LoadBehavior" in the registry in that case.

Regards,

Basma

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