Acrobat DC error 0xc00000a5

[PIG66]

How to do ?

Acrobat DC error 0xc00000a5

[Sarojini_Nagar]

Hi PIG66 ,

Could you elaborate the issue more and let us know when exactly are you getting this message ?

Also attach an screenshot of the error message so as to analyze it at our end?

Also let us know the exact version of Acrobat you have and the OS version on your system.

Regards

Sarojini

[PIG66]

Dear Sarojini

my os win7 (32 bit)

[Sarojini_Nagar · Accepted solution]

Hi PIG66

Try disabling the protected mode by launching Acrobat pro DC and navigate to Edit>Preferences>Security(Enhanced)>select protected view as off.

Let us know if this helps .

Regards

Sarojini