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pets
pets
Inspiring
April 20, 2016
Question

acrobat dc keeps asking me for update in my app list, but i dont want DC

  • April 20, 2016
  • 2 replies
  • 574 views

hi,

i have acrobat pro from my CS Suite, (older version) which is ok for me, but since subscribing to my photo CC package,

there is a acrobat dc logo at the top of my apps list, which asks me to update frequently since 6 month, which is kind of annyoing, as i dont have it installed

and i dont want it.

how could i get rid of this issue?

thanks!

This topic has been closed for replies.

2 replies

Sarojini_Nagar
Community Manager
Sarojini_NagarCommunity Manager
Community Manager
April 20, 2016

Hi Peter Schober,

Please try updating your Creative Cloud desktop app which will show acrobat as "Try" instead of "Update" if you are not entitled to its subscription .

Let us know if this helps.

Regards
Sarojini

pets
petsAuthor
Inspiring
April 21, 2016

i ve been running auto updater - so, CC app was always up to date.

now i closed it and started again:

also i disabled auto start when i boot my mac.

dc is still on top of the list and asking for an update.

i will renboot now several times, and report back if it helped!

thanks

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 20, 2016

disable cc's automatic startup when you login.

you only need to run your cc app once every 30 to 91 days and you only need to leave it open for less than 1 hr.

if you have more computer expertise you can edit, C:\Users\<your user name>\AppData\Local\Adobe\AAMUpdater\1.0\AdobeUpdaterPrefs.dat

or

/Users/<user name>/Library/Application Support/Adobe/AAMUpdater/1.0/AdobeUpdaterPrefs.dat

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