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Acrobat DC keeps freezing on Mac

saraha5451961
New Here ,
Sep 10, 2016 Sep 10, 2016

I installed acrobat pro DC via the creative coud app on mac but it keeps freezing. In fact, it won't even open. I've also installed Acrobat Reader DC and the same problem has happened. The app won't open.

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

kglad Community Expert
Community Expert , Sep 11, 2016 Sep 11, 2016

uninstall reader.

reset your preferences -   https://forums.adobe.com/thread/1595848?start=0&tstart=0

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kglad Community Expert
Community Expert ,
Sep 11, 2016 Sep 11, 2016
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uninstall reader.

reset your preferences -   https://forums.adobe.com/thread/1595848?start=0&tstart=0

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