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NP Petteri Paananen
Participant
June 15, 2016
Answered

Acrobat DC (mac) shut itself down

  • June 15, 2016
  • 1 reply
  • 627 views

Hi

Anyone knows what might cause this annoying problem?

Every time I hide Acrobat, after 10-15 seconds it shuts down silently, no crash alert or anything else comes up.

I have auto-update on, so I suppose I have the latest version installed.

Mac OS is El Capitan...

Petteri

This topic has been closed for replies.
Correct answer alpanak52693418

Hi,

Please use Acrobat cleaner tool to uninstall the software : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And than try to reinstall.

Let us know if that helps.

1 reply

alpanak52693418
alpanak52693418Correct answer
Participating Frequently
June 15, 2016

Hi,

Please use Acrobat cleaner tool to uninstall the software : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And than try to reinstall.

Let us know if that helps.