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Participating Frequently
February 24, 2016
Question

acrobat dc pro for mac error to install ?

  • February 24, 2016
  • 1 reply
  • 1693 views

i try to install acrobat dc pro to my macbook for few day. but anytime i install program will show Error Encountered

"Acrobat installer encountered an unexpected failure. Please try again. if it continues to fail, contact Adobe Support."

Please Help my to find solution

my mac use OSX 10.11.3

and never install acrobat before

i think i have answer but not.T_T

This topic has been closed for replies.

1 reply

AadeshSingh
Participating Frequently
February 24, 2016

Hi suchais2224897,

Restart your Mac & then try installing Acrobat DC.

If the issue persist please let us know if its a perpetual licence or a subscription for Acrobat DC?

Do you have admin rights to install the application?

Regards,
Aadesh

Participating Frequently
February 24, 2016

1. i will restart my mac book and install again it show same error

2. i install acrobat dc pro trial 30 day for test

3. i have admin

please help

Regards,

Suchai

AadeshSingh
Participating Frequently
February 24, 2016

Hi suchais2224897,

Try downloading & installing Acrobat Pro DC using this link Download Adobe Acrobat products | Standard, Pro | DC, XI, X

Regards,
Aadesh