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Participant
March 24, 2016
Question

Acrobat PDFMaker Office COM Addin

  • March 24, 2016
  • 1 reply
  • 1504 views

MS Office 365 (Current Branch 16.0.6741.2017)

I know for certain that Excel blows up Adobe PDFMaker presently.

I recall this happening before; Adobe and MS can't get on the same page? How long will we wait this time I wonder?

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1 reply

Meenakshi_Negi
Legend
April 11, 2016

Hi Karl Killefer,

Please let us know the dot version of Acrobat and OS you are using.

If on Windows, try "Repair Installation" under help menu.

If you still experience the issue, try uninstalling Acrobat (if on Windows, use cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and restart the system.

Then try to re-install it from here: Download Pro or Standard versions of Acrobat DC, XI, or X

Let us know if this resolves the issue.

Regards,

Meenakshi

Participant
May 27, 2016

I am also having an issue with PDFMaker. It bombed one time in Excel and now every time I load excel the Adobe tab is not there in ther ribbon. I can go to File -> Options -> Add Ins -> COM Add Ins and enable it, but when I exit Excel and come back, it is not loaded. The Adobe tab is loading fine for Word. This is using Office 2016 Pro + Adobe Acrobat DC (15.016.20041). I've tried repairing both MS Office and Adobe, neither has resolved this. How can I get the Add In to auto-load in Excel again?