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newscreenname101216325
newscreenname101216325
Participant
July 20, 2016
Question

ACROBAT PRO DC-EDIT PDF

  • July 20, 2016
  • 1 reply
  • 729 views

ACROBAT PRO DC 에서 EDIT PDF 를 누를때마다 프로그램이 다운 되는 현상이 있습니다

제거후 다시 설치하여도 같은 문제점이 있습니다

This topic has been closed for replies.

1 reply

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
July 21, 2016

Hi,

Could you please tell if this is happening with a single file or with all the files?

Do you see any error message?

Try to close Acrobat and restart the Computer and then try to edit and check if you are able to edit files.

Check if there is any updates available for Acrobat, open Acrobat>Help>Check for Updates...

Let us know about the results.

Thank You!

Shivam

newscreenname101216325
newscreenname101216325Author
Participant
August 24, 2016

Hi,

It’s happening to all the files.

And there is no error message and just freeze (not responding).

Also I did all recent updates and re setup as well but still has same problem only at edit function.

Regards,

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
August 25, 2016

Hi ,

1-Try to repair Acrobat, launch Acrobat, click on Help menu>then click Repair Installation, restart the computer and then launch Acrobat again and check if its working fine.

2-If step 1 doesn't work, download and run Cleaner tool (for Windows) from here : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then reinstall Acrobat DC.

Let us know if it worked.

Thank You,

Shivam

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