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Acrobat pro DC v12 closes out with "closing out" error after its launched.

Community Beginner ,
Feb 10, 2016 Feb 10, 2016

Acrobat pro DC v12 closes out with "closing out" error after its launched. Reinstalled and still got the error.

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Expert , Feb 12, 2016 Feb 12, 2016
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Community Expert ,
Feb 10, 2016 Feb 10, 2016

reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

if resetting your preferences fails, repair (help>repair) your acrobat installation.

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Community Beginner ,
Feb 11, 2016 Feb 11, 2016

I cant even get into the program to select help > repair. I've also tried running a repair on the installation to no avail.

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Community Expert ,
Feb 11, 2016 Feb 11, 2016

did you successfully reset your preferences?

did you check your video card driver?

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Community Beginner ,
Feb 12, 2016 Feb 12, 2016

Moved preference folders and updated nvidia drivers. still same thing. ran a repair also. I did get this error message.

adobeerror.jpg

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Community Expert ,
Feb 12, 2016 Feb 12, 2016
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Guest
Feb 10, 2016 Feb 10, 2016

Hi ,

Please refer the following document once.

https://helpx.adobe.com/acrobat/kb/nvidia-driver-incompatibility.html

Regards

Sukrit Dhingra

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