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Acrobat Reader signature plugin yellow question mark

Community Beginner ,
Sep 05, 2016 Sep 05, 2016

I am developing a digital signature plugin (primarily for Reader but should work in Acrobat as well). I have a basic proof of concept working, with signing and verification and custom signature appearance but I am getting a large yellow question mark displayed behind my appearance.

I have seen other posts on this forum which suggested the certificate needs to be trusted but I have done that and I still get the question mark.

What could I be doing wrong? What do I need to do to make the question mark go away?

(I am developing/testing with Acrobat Reader DC and a self-signed certificate on Windows 10.)

TOPICS
Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Beginner , Sep 13, 2016 Sep 13, 2016

Answering my own question (with a little help from this forum and the good people at Adobe):

From the forum: "The multiple-layer model for digital signature appearances in PDF was deprecated and is no longer part of the ISO standard for PDF (ISO 32000-1)."

The default, kindly added by Acrobat/Reader, for the n1 layer, if I don't set anything, is that big ol' yellow question mark. The solution is simply to make layer n1 optional and the question mark goes away.

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Adobe Employee ,
Sep 05, 2016 Sep 05, 2016

If you open the Signature panel, you should be able to see what the reason(s) for the question mark are…

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Community Beginner ,
Sep 06, 2016 Sep 06, 2016

There's nothing obvious to me here - am I missing something?

AcroPlugIn.png

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Guest
Sep 06, 2016 Sep 06, 2016

Hi,I'm sorry to bother you.but this problem has trobled me a long time , that i load my plugin in adobe reader dc,then it will prompt ,tell me how to slove the problem please ,thank you

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Community Beginner ,
Sep 13, 2016 Sep 13, 2016
LATEST

Answering my own question (with a little help from this forum and the good people at Adobe):

From the forum: "The multiple-layer model for digital signature appearances in PDF was deprecated and is no longer part of the ISO standard for PDF (ISO 32000-1)."

The default, kindly added by Acrobat/Reader, for the n1 layer, if I don't set anything, is that big ol' yellow question mark. The solution is simply to make layer n1 optional and the question mark goes away.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines