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S
settermom
Inspiring
May 1, 2016
Question

Acrobat update 11.0.14 fails to install.

  • May 1, 2016
  • 1 reply
  • 539 views

I have downloaded the Acrobat 11.0.14 updater twice. The install failed each time, both times with a message telling me to contact Adobe Support. I am running OS 10.7.5 on a MacBook Pro with 8 GB RAM, Acrobat 10.0.13 installed, 256 GB of free space on my hard drive

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 2, 2016

download the update file and directly install it, Update apps to Adobe Creative Cloud 2015

S
settermomAuthor
Inspiring
May 2, 2016

I own Acrobat 11. I don't want a monthly subscription to a cloud app, until there is absolutely no other choice, and therefore, I will not upgrade to Adobe Creative Cloud at this time.

I have downloaded the 11.0.14 updater and tried to install it, twice. I rebooted the computer between the two attempts. Installation failed both times; it did not give me an error number in the "failure" message.

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