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kurt1524
Participating Frequently
March 12, 2016
Question

Acrobat XI why is office PDFmaker addin tool not avalible for Office 2016 The XI version is not old and not paying for DC just for that reason.

  • March 12, 2016
  • 2 replies
  • 1565 views

What do have a major concern with is that Office 2016 is not supported for PDFmaker addins as in all other versions of MS Office products. My Acrobat XI is still a very young program as it was purchased just about sixteen months ago and yet it is not properly being supported by Adobe. Just because Adobe Acrobat DC was release it not only bumped version XI it seems to had caused my XI version to be left in the dirt. There is no reason that the addin for PDFmaker should not support MS office 2016. The addins appears in the MS office 2016 addin list but does nothing. There is not button tool in any ribbon or tabs as in previous versions of MS office. When I called Adobe support all I received is that PDF maker addin for MS Office 2016 is not supported and there is no inclination of making it so. This is wrong for folks who own Adobe Acrobat XI still fairly new software version. I’m not paying for another updated version when I do not need too as of yet. Will this be resolved.

 

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2 replies

Participant
March 24, 2016

I solved this by opening Word as Administrator. Your mileage may vary.

CtDave
Participating Frequently
March 12, 2016

"XI" became "old" as soon as "DC" was released. That's how it goes with any software.

"XI" will get bug and security fixes up until it passes into End-of-Support (something like 4 or 5 years after initial release).

Software updates to stay in sync with changes to the current OSs and supported productivity software (e.g., Office) get provided for the currently sold release.

That's how it goes with any software.

Annoying at times but not something hidden away.

Be well...

kurt1524
kurt1524Author
Participating Frequently
March 12, 2016

 

So XI skipped over support for MS office 2016 and we are force to spend over $400.00 because you feel like it? You know what, I’ll just load one of several PDF programs that actually offer ribbon tools for PDF file creation and print and edit and spend one tenth of the cost of DC. In other words, I'm done trying to make sense of the way you folks screw folks who were loyal customs for years.

 

CtDave
Participating Frequently
March 13, 2016

"Skipped over"? Nope - 2016 came along well after DC's release & DC deprecated XI.

SOP for software houses -- the new version deprecates whatever came before.

"You folks"  - 'less there is a "Staff" badge a participant here is like all others - mere end-users of the product.

Be well...