Additional FIles need to be installed to create PDF Error from Word File

[vijayk74867948]

Hi ,

We are getting below error while merging multiple word files into pdf, after providing local admin privileges to user, can any body help on this issue.

additional files will need to be installed to create pdf from this file . you must have administrato... to install these files. Please contact your local adminstrator.

Regards
Vijay

[RuskinF]

The link takes us to the Google SERP.

I didn't understand where you are getting stuck.

I hope you re-put the link.

[vijaya98857124]

[vijaya98857124]

when I am trying to combine the word documents, i am getting the message " additional files need to be installed to create pdf from this file. You must have adminstrator privilages to install these files. Please contact your local system admin "

We are using acrobat pro dc under subscription and we are unable to do combine files. wanted to know why this issue is coming when have done repair or run the acrobat pro through adminstrator.

can any one let me know what need to be done.

[PatoNy]

did you get a solution??

i have the same problem

[Guest]

Did anyone find a fix? I am having the same problem!!

[johnathan1210]

I had this problem as well and I found a solution.

The problem actually lies in Microsoft Office, not Adobe. You need to run a repair tool for Microsoft Office.  This tool is already installed on your computer if you have Office. Here is the solution:

Go to: Settings > Apps > Click "Microsoft 365 Apps for enterprise - en - us" > Modify > Allow changes > Quick Repair

Hope this helps!

[Kreeshtin]

This worked perfectly! Thank you!

[shelbyw79648457]

I had the same issue but I was able to solve by changing .xlms files to excel in default apps. 

[Eleanor31176716in2b]

I had a similar resolution. Mine was a .docx file that was set to default open with Adobe. I had to set it to word instead. 

[Dawoof6]

Thank you! Was fighting this with a user for an hour.