Copy link to clipboard
Copied
Hi,
I have been unable to activate my copy of acrobat 8. Won't connect to the internet - Error code 160:41
Phone activation no longer available.
Kind regards
Copy link to clipboard
Copied
check your hosts file.
for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Copy link to clipboard
Copied
Hi,
Hosts file has no entries.
Tried all 4 steps in the link - no problems.
Kind regards
Copy link to clipboard
Copied
were you able to make a connection to adobe's secure servers?
Copy link to clipboard
Copied
Hi,
Yes, all of them. As I said, no problems with any of the 4 steps.
Just won't connect!
Copy link to clipboard
Copied
if you have windows, you could
uninstall
clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
restart your computer
reinstall and retry activating.
Copy link to clipboard
Copied
Hi,
That worked (after a couple of attempts to activate).
But won't register (after 10 attempts!).
Kind regards
Copy link to clipboard
Copied
there's no reason to register.
just secure your serial number and installation file for future use.
also, you can update by downloading the files directly and then applying them: http://www.adobe.com/downloads/updates/
Find more inspiration, events, and resources on the new Adobe Community
Explore Now