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dbrown4992
Participant
June 16, 2016
Answered

Adobe Acrobat 9 Standard

  • June 16, 2016
  • 2 replies
  • 865 views

I have a user who is just received a new Laptop.  His old PC has Adobe Acrobat 9 Standard. He wants to transfer this to his new PC.  I go into his old laptop to deactivate, it is greyed out. I have tried logging on as Administrator, and it stays greyed out. I can deactivate on his old PC.   Also, I cannot find the license for this product anywhere.  Does he need to buy another license, or is there something else can be done?  Our Company is Ardagh Group, headquarters based out of Muncie IN.

This topic has been closed for replies.
Correct answer try67

Regardless of activation, Acrobat 9 is an old version, not compatible with any current OS. So unless their new computer has Windows 7 or older they should probably get the latest version, yes.

2 replies

try67
Community Expert
try67Community Expert
Community Expert
June 16, 2016

[Question moved to the Installing, Updating, & Subscribing to Acrobat forum]

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
June 16, 2016

Regardless of activation, Acrobat 9 is an old version, not compatible with any current OS. So unless their new computer has Windows 7 or older they should probably get the latest version, yes.

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