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T
talynk35003292
Participant
July 12, 2016
Answered

Adobe Acrobat Download Safari Error Message

  • July 12, 2016
  • 2 replies
  • 445 views

Hello

I can not download the trial for Adobe Acrobat. I get an error message saying to close Safari. I am not using Safari, I only use Chrome. I have even completed from previous posts all the steps to take to force quit everything "Safari" out of the Activity Monitor, and rebooted. It still stops at 29% and says to quit Safari. Please help!!!

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Correct answer talynk35003292

I figured it out. In case anyone has this same issue, Removing the adobe plug in from Safari helped. I rebooted again after that and it works! Here is a link I followed. How to Disable the Acrobat Safari Plug-in - TekRevue

2 replies

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
July 18, 2016

Moving to Installing, Updating, & Subscribing to Acrobat​

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 12, 2016

Close Safari problem https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

T
talynk35003292Author
Participant
July 12, 2016

Thank You John, however this is what I had already tried and it did not work for me

T
talynk35003292AuthorCorrect answer
Participant
July 12, 2016

I figured it out. In case anyone has this same issue, Removing the adobe plug in from Safari helped. I rebooted again after that and it works! Here is a link I followed. How to Disable the Acrobat Safari Plug-in - TekRevue

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