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mitchl27258260
Participant
October 14, 2016
Question

Adobe Acrobat Pro 8 will not update

  • October 14, 2016
  • 0 replies
  • 189 views

My Adobe 8 Professional was originally activated in 2007.  I recently purchased a new computer and installed my copy of Adobe 8 Pro onto it. I also uninstalled that copy from my old computer. I have noticed that I am not getting updates.  When I am in Adobe and select updates in the help menu, I receive this message saying "There are no updates at this time"

Also in the "help" menu, when I select registration I get this message.

We were unable to connect to Adobe to
Register your product.

To proceed with Registration please check the
following:

  1. Make sure you're connected to the Internet.
  2. Make sure JavaScript is enabled in your browser settings.
  3. Click the Register Now button.

I have a good internet connection and have made sure that my java script option is enabled in my IE11 browser settings.

Do I need to register this product to get updates?

Also, is it true that I have to go on the Adobe website and register it under "My Products" ?

If so, I have not been able to locate "My Products" on the Adobe website.

Any help would be greatly appreciated.

Thanks, Mitch

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