Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Big delay when bringing up comments palette..

Participant ,
Jun 01, 2016 Jun 01, 2016

When I click for the comments palette to appear, in any document, there is a very long delay before it shows up. I've got the lasted update installed – this issue seems to have happened with that latest update.

Please advise.

TOPICS
Acrobat SDK and JavaScript
442
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 28, 2016 Jul 28, 2016
LATEST

I've had the same problem for at least 4 weeks (and I think it's been longer). I click on the Comments icon on the sidebar and then wait anywhere from 30-60 seconds for them to finally appear. I can do other things while I'm waiting (it doesn't freeze the computer) so I have a "work around" but it's ridiculous. I've been googling it (off and on) for weeks but I finally found this thread by just searching through the forum! I can't believe that you and I are the only ones experiencing this.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines