calculation fields do not work on web

[taniac99397392]

I created a pdf fillable form from a word doc.  I have tested it and all of the calculation fields work fine, but then I go to post it on our website and all of the calculation fields do not function.  The formatting within the field does not appear as well meaning that when I created the fillable form I made theses fields to represent currency (ex. $5.00) and when I post it on the web it appears simply as a number (5) and nothing in that column adds up.

Any suggestions?

[try67]

If you're opening the file in a browser window if most likely uses its own internal PDF viewer plugin. These plugins are known to have a lot of bugs, especially when it comes to form fields and scripts. If that's the case you should report this issue to the makers of said plugin.

[taniac99397392]

Thank you for the insight.  The weird thing is that the form use to work just fine and now it doesn't. 

[George_Johnson]

Which browsers does it not work in?

[taniac99397392]

In Safari, it opens up as a fillable pdf with none of the calculation fields and special formats that I created.  When I tried opening it on Firefox, it opens up as a plain pdf and not even a fillable.  I downloaded Chrome, and this is the only browser that the form calculates and works properly.  I was unaware that the forms functionality depended on the browser plug-ins.  I wonder if there is any way to get these fillable forms to work on any browser.  Would you have any suggestions?

[gkaiseril]

You or your users need to configure the web browser to use the Adobe PDF Reader PDF Reader  plug-in.

[George_Johnson · Accepted solution]

No, you can't get them to work on any browser. Chrome has the most support for PDF forms and JavaScript, but it's not as complete as Acrobat/Reader. Consider instructing users to open the form directly in Adobe Reader.

[taniac99397392]

You were right about Chrome.  My form works perfectly as I designed it, but only on Chrome.  At least I know it's not something I am doing wrong when creating the form.  I'm new at this and still learning.  Thank you very much for your help.