Charged when shouldn't be ..

[Ian244845234hsl]

Hi I tried your DC software, didn't like it (kept messing up documents), canceled and yet I have been charged....

How can I get a refund for the charge I didn't want going out?

The "real help from real people" isn't real people, it's help topics...

Which is not at all helpful for me, especially as I'm dyslexic!

P.s it's a bit of a dirty trick taking bank details before trial, hoping people like me will have difficulty cancelling

[Bernd Alheit]

What part of the Acrobat SDK does you use?

[Ian244845234hsl]

To edit PDFs

think it's actually called DC, but can't see that anywhere...

I just want a live chat or a free phone number to call

[try67]

There's no support for scripting issues.

[Ian244845234hsl]

I don't want scripting help...

I want a refund +as my original post says)...

Or a telephone number for customer support..

Thanks

[try67]

https://helpx.adobe.com/contact/phone.html

[Ian244845234hsl]

Thank you

[Test Screen Name]

The Acrobat SDK is specifically for programmers who want to automate Acrobat. That rather confused us (easily done!)