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Custom format script trigger

Community Expert ,
Dec 05, 2020 Dec 05, 2020

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Hi experts

 

I have a form in which a custom format script is triggered when the document is opened, which causes some fields to be reset unwanted.
According to the documentation the custom format script is a user event, which should only be triggered when the field is activated.
See: https://help.adobe.com/en_US/acrobat/acrobat_dc_sdk/2015/HTMLHelp/index.html#rhhlterm=processing&rhs...

 

Question: is it a bug or a normal and expected behavior?
I could possibly share the file privately (it's a client's file).

 

Thank you

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Acrobat SDK and JavaScript

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correct answers 1 Correct answer

Community Expert , Dec 07, 2020 Dec 07, 2020

I want to correct my reply from above. Format scripts are triggered, it seems, when the file is opened, although it's counter-intuitive.

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Community Expert ,
Dec 05, 2020 Dec 05, 2020

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This is normal when the value has changed. To display the value in the field it must formatted.

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Community Expert ,
Dec 05, 2020 Dec 05, 2020

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Thank you.

So Foxit Reader has a different behavior than Acrobat Reader since it doesn't trigger custom format scripts on opening.

I spent a lot of time figuring out which of the two was bugging (my client's agents use both).

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Community Expert ,
Dec 05, 2020 Dec 05, 2020

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Format scripts are not normally triggered just by opening the file. They are triggered when the value of the field changes.
So unless you use a script to change the value of the field when the document is opened, that should not happen.

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Community Expert ,
Dec 07, 2020 Dec 07, 2020

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I want to correct my reply from above. Format scripts are triggered, it seems, when the file is opened, although it's counter-intuitive.

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Community Expert ,
Dec 06, 2020 Dec 06, 2020

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There is nothing that change any value in my startup JavaScript…

Acrobat does it but not Foxit, it drives me crazy!

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Community Expert ,
Dec 06, 2020 Dec 06, 2020

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Can you share your file?

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Community Expert ,
Dec 07, 2020 Dec 07, 2020

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Thank you

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