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T
theresar41603254
Participant
September 28, 2016
Question

Digital ID Provided by Organization is not being recognized in signing PDF.

  • September 28, 2016
  • 1 reply
  • 290 views

I have a digital ID provided by my organizations communication server.

It is listed in the Identities and Trusted Certificates and I've set it as my default.

When I go to sign a document, I'm prompted with the "Add Digital ID" dialogue box and am not able to use my Digital ID.

I just recently upgraded from Acrobat Standard to Acrobat Pro DC.  I got this to work in Standard and but had to upgrade to Pro so that the forms I created could be signed by individuals using Reader.

This topic has been closed for replies.

1 reply

G
gkaiseril
Inspiring
September 28, 2016

You have been provided with the public digital certificate from your organization's communication server so you can verify any signed or certified documents they may send you. If you want to sign or certify a PDF document, then you need to create your own digital certificate with a password only you know. Note the password is very very hard to crack. If you use this certificate to sign or certify a PDF you might want to keep a copy of the document that is not signed or certified.

For others to verify you "signature" you need to send under separate cover or email the public key to your certificate. This is an encryption technique that is very hard to crack and used in some encryption methods.

T
theresar41603254Author
Participant
September 28, 2016

Hi there, this was not the case in standard or with my end users.  I was able to chose my organizations certificate and sign with it.

T
theresar41603254Author
Participant
September 28, 2016

I actually have 2 digital IDs from my organization.  One of which I used to sign documents.

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