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quantux
Participant
June 29, 2016
Question

document could not be printed

  • June 29, 2016
  • 1 reply
  • 557 views

Unable to print any PDF to any printer using Acrobat X standard or Acrobat DC. Protected mode is off, print as image gives the same error. All other applications print fine and PDFs print fine from Microsoft Edge. I've repaired, reinstalled, even upgraded as well as deleted acrobat folder from user profile. Error persists for any and all PDF's opened locally from hard drive or remotely from network share. Issue started out of the blue, no updates or other software was installed before this started.

Also, am I missing something? The contact us page indicated there is no Adobe support for Acrobat (paid, not reader) and the only option is the forums. That seems unlikely for a paid product, if anyone could drop a link to Adobe support it would be much appreciated.

This topic has been closed for replies.

1 reply

Adorobat
Participating Frequently
June 29, 2016

Hi quantux,

We are sorry for the inconvenience.

Do you see any error message when trying to print?

What Operating System do you have like Windows/Mac?

You can check this link: Troubleshoot PDF printing in Adobe Acrobat and Reader

Here is a link for support :Contact Customer Care  , please select Still need Help?Contact us

Let us know if you face any issue.

Thank You!

Shivam