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A
Anonymous
January 27, 2016
Question

Education version registered but did not receive a serial number

  • January 27, 2016
  • 2 replies
  • 275 views

Hi,

We just tried to activate our Student version of Adobe Acrobat Pro DC. We filled out the respective online form and attached a .jpg of the student ID card.

In order to activate the product we need a serial number which we did not receiev so far.

How long does it take to receive it?

Thanks for your reply

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
February 1, 2016

If you have a subscription there is not and never will be a serial number. If you have an outright purchase you may have a serial number.

If you have a subscription be sure you downloaded the "Continuous" not the "Classic" download.

AadeshSingh
AadeshSingh
Participating Frequently
January 27, 2016

Hi leahw2302.

Refer to this KB doc. for help Adobe Student and Teacher edition serial numbers, redemption codes, and product codes

Regards,
Aadesh

A
Anonymous
January 27, 2016

sorry, doesn't work

AadeshSingh
AadeshSingh
Participating Frequently
February 1, 2016

Hi leahw2302‌,

Please private message me the Adobe ID under which you have your Acrobat DC subscription.

Regards,
Aadesh

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