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Tanusree
Community Manager
TanusreeCommunity ManagerCorrect answer
Community Manager
June 1, 2016
Tanusree
Community Manager
Community Manager
June 1, 2016

Hi,

If its Windows Operating system you have to Run as Admin by doing right click on the  Acrobat like this

Or else please try the below link

Configuration error in Adobe Creative Cloud or Adobe Creative Suite

For more details, Please refer https://forums.adobe.com/thread/1177032

Let us know how it works!

stefaniad30906215
Participant
June 1, 2016

Thank you Tanusree for your reply.

My OS is El Captain 10.11.5

I had already changed  permissions accordingly with your suggestions, but it does not work.

Stefania