Error 28000. Installation of Acrobat Licensing Module has failed

Question

I'm going to start a new thread because I believe I've attempted the troubleshooting listed below and I'm still experiencing the same error.

Error 28000. Installation of Acrobat Licensing Module has failed?

I thought I ran across a document explaining to rename the .dll files in a certain folder to .dll.old but I cannot seem to find that documentation now.

Any help on how to fix this error once and for all would be greatly appreciated!

YatharthS · Answer

Hi h34th3r329,Please try the following:steps:> Enable the hidden Admin Account on Windows ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.Reboot and try installing in the new enabled Admin user account and check.Let me know if you still experience any issue.Regards,Yatharth

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