Participant

Question

Error code: 213:20

Hi, I have an error code: 213:20. Would you please help me to resolve the issue at your earliest convenience?

This topic has been closed for replies.

Community Manager

I have sent you a PM , please respond to that.

Community Manager

Please make sure of the below points are not applied on your case.

This issue can occur in the following circumstances:

In enterprise environments when an OS image with an installed version of Adobe product is deployed.
In some cases of OS image backup restoration.
When domain users (Windows) don't have full permissions to above mentioned folders.

Participant

None of these applied to me.

Thank you.

Community Manager

Alright,

Can you please tell me which product ?

And did you tried the license fix tool ?

Participant

It is for Acrobat X Std.

Yes, I did try the license fix tool but still gives me the error.

Community Manager

Hi,

Let us know if this resolves !

Participant

Hi Tanusree,

Still gives me an error code: 213:19.

Please help.

Thank you,

Emily

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