error1328

Report · Jan 19, 2016

I have 2 products Adobe acrobat X Pro and Adobe Acrobat XI Pro on two different computers one is running windows 10 Pro and other one is running on windows 7 Home Premium and both returns with Error 1328. I have opened a case to help me and nobody buck to me to explain what is the reason for error 1328?

I also the registration wont save. both product are genuine in and boxed otherways I won't be here to ask for help. I have done uninstall and install numerous times with no success.

is there anyone can help please?

Thanks.

Report · Jan 19, 2016

Hi,

Please See the details on Error 1328.

1328

Error applying patch to [filename]. It's likely that something else updated the file, and the patch can't modify it. For more information, contact your patch vendor.

A file has changed or is missing. Uninstall and reinstall the program

You can use the cleaner tool to uninstall Acrobat Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs & reinstall it using this link Download Adobe Acrobat products | Standard, Pro | DC, XI, X.

Regards,
Aadesh

Report · Jan 19, 2016

Hi Aadesh2789.

Thank you so much for your help. I have done exactly to the point on your help thread. Now my computer at work is fine thanks to your help but the computer at home windows 10 platform. I cleaned the Acrobat X Pro and downloaded XI Pro that has been donated to our charity that support kids to keep them out of trouble. is genuine boxed never been opened. when I have downloaded it from the same link above everything went fine I typed the serial number into the box as the one printed on the CD envelope was again fine.

I was asked to sign in my account which I have done keeps saying is not the correct serial number for DC product and also another window show 00 days left from your trial. But when I open the Adobe FormsCentral it works perfect. So I only think there is a bug there if i Can't open Adobe acrobat XI Pro the Adobe Forms central shouldn't be working I dont know What is happening? I am just about to pull every single haire of my head. I need the Acrobat as well as the forms to be emailed before the end of this month I just don't know what to do. Please Please help!

thank you so much Aadesh2789

Report · Jan 20, 2016

Try logging into your account and see what is there as far as registration. It may be that you have some conflicts on the account.